[GH-ISSUE #740] VPN keeps disabling on mobile #189

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opened 2026-10-13 20:14:54 +00:00 by bsakaguchi · 4 comments
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Originally created by @murolem on GitHub (Apr 6, 2024).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/740

Describe the bug
VPN disables itself after some time. I've disabled power saving settings for the app so it should stay enabled all the time.

To Reproduce
Enable vpn.

Expected behavior
VPN doesn't disable itself.

Log files
Attach log files to help explain your problem.
AmneziaVPN.log

Screenshots
If applicable, add screenshots to help explain your problem.

Smartphone (please complete the following information):

  • Device: Redmi note 10 pro
  • OS: android 13
  • Version app version is 4.4.1.3

Server (please complete the following information):

  • OS: Ubuntu 22.04
Originally created by @murolem on GitHub (Apr 6, 2024). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/740 **Describe the bug** VPN disables itself after some time. I've disabled power saving settings for the app so it should stay enabled all the time. **To Reproduce** Enable vpn. **Expected behavior** VPN doesn't disable itself. **Log files** Attach log files to help explain your problem. [AmneziaVPN.log](https://github.com/amnezia-vpn/amnezia-client/files/14894902/AmneziaVPN.log) **Screenshots** If applicable, add screenshots to help explain your problem. **Smartphone (please complete the following information):** - Device: Redmi note 10 pro - OS: android 13 - Version app version is 4.4.1.3 **Server (please complete the following information):** - OS: Ubuntu 22.04
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@PanCrucian commented on GitHub (May 20, 2024):

Same issue

<!-- gh-comment-id:2121201640 --> @PanCrucian commented on GitHub (May 20, 2024): Same issue
Author
Owner

@i337a commented on GitHub (Jul 2, 2024):

Same with freshly installed IOS app

<!-- gh-comment-id:2204724399 --> @i337a commented on GitHub (Jul 2, 2024): Same with freshly installed IOS app
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Owner

@GuillaumeMoscou commented on GitHub (Aug 6, 2024):

Same here,
I think it comes from a 2nd connection. If you use your VPN on 1 device, no pb, if another device use the same VPS connexion, it disconnects you.

<!-- gh-comment-id:2271159075 --> @GuillaumeMoscou commented on GitHub (Aug 6, 2024): Same here, I think it comes from a 2nd connection. If you use your VPN on 1 device, no pb, if another device use the same VPS connexion, it disconnects you.
Author
Owner

@Nethius commented on GitHub (Feb 21, 2025):

Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at support@amnezia.org.

Our team will review the details and help resolve the issue.

<!-- gh-comment-id:2674729554 --> @Nethius commented on GitHub (Feb 21, 2025): Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at [support@amnezia.org](mailto:support@amnezia.org). Our team will review the details and help resolve the issue.
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amnezia-vpn/amnezia-client#189
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