[GH-ISSUE #908 ] version 4.6.0.3 error code 103: background service not running on windows 11 #251

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@pokamest commented on GitHub (Jul 27, 2024):

@HAVKEY why Amnezia-service was disabled on your Windows? Did you disable it, or may be you have some antivirus or another software which disable it?

@pokamest commented on GitHub (Jul 27, 2024): @HAVKEY why Amnezia-service was disabled on your Windows? Did you disable it, or may be you have some antivirus or another software which disable it?

bsakaguchi commented

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@IteratorW commented on GitHub (Jul 28, 2024):

Hi, I have faced the same problem. To solve it you need to go into windows services, find amneziaVPN-service and turn it on.

It's already running in my case, but I'm still getting this error.

@IteratorW commented on GitHub (Jul 28, 2024): > Hi, I have faced the same problem. To solve it you need to go into windows services, find amneziaVPN-service and turn it on. It's already running in my case, but I'm still getting this error.

bsakaguchi commented

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@weirdmo commented on GitHub (Jul 29, 2024):

Hi, I have faced the same problem. To solve it you need to go into windows services, find amneziaVPN-service and turn it on.

tried it not working i even tried on new windows install

@weirdmo commented on GitHub (Jul 29, 2024): > Hi, I have faced the same problem. To solve it you need to go into windows services, find amneziaVPN-service and turn it on. tried it not working i even tried on new windows install

bsakaguchi commented

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@DcFanoiD commented on GitHub (Aug 1, 2024):

Same here. "AmneziaVPN-service" is running.
Error code 103;
VPN type: XRay;
App version 4.6.0.3

@DcFanoiD commented on GitHub (Aug 1, 2024): Same here. "AmneziaVPN-service" is running. Error code 103; VPN type: XRay; App version 4.6.0.3

bsakaguchi commented

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@And0k commented on GitHub (Aug 3, 2024):

This error message, floutingly, links to page with description of other errors but not this (Win10, service running)

@And0k commented on GitHub (Aug 3, 2024): This error message, floutingly, links to page with description of other errors but not this (Win10, service running)

bsakaguchi commented

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@kgtn commented on GitHub (Aug 6, 2024):

SOLVED: I've had the same problem. My mistake was that i've copied amneziavpn.app from .dmg to applications folder and then have run it from there. Because of it amnezia wasn't installed properly. I've uninstalled it and then have run amneziavpn.app right from mounted dmg and it was installed correctly. After it problem has diappeared

@kgtn commented on GitHub (Aug 6, 2024): SOLVED: I've had the same problem. My mistake was that i've copied amneziavpn.app from .dmg to applications folder and then have run it from there. Because of it amnezia wasn't installed properly. I've uninstalled it and then have run amneziavpn.app right from mounted dmg and it was installed correctly. After it problem has diappeared

bsakaguchi commented

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@shockpast commented on GitHub (Aug 7, 2024):

Any updates on this issue? bump

@shockpast commented on GitHub (Aug 7, 2024): Any updates on this issue? *bump*

bsakaguchi commented

2026-10-13 20:16:53 +00:00

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@private-effort commented on GitHub (Aug 7, 2024):

Same here. Everything works fine on previous version

@private-effort commented on GitHub (Aug 7, 2024): Same here. Everything works fine on previous version

bsakaguchi commented

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@andbotalov commented on GitHub (Aug 10, 2024):

On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command AmneziaVPN-service.exe start and execute it.

@andbotalov commented on GitHub (Aug 10, 2024): On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command **AmneziaVPN-service.exe start** and execute it.

bsakaguchi commented

2026-10-13 20:16:53 +00:00

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@DcFanoiD commented on GitHub (Aug 10, 2024):

AmneziaVPN-service.exe

Nope, serviсe is running and could not start simultaneously

@DcFanoiD commented on GitHub (Aug 10, 2024): > AmneziaVPN-service.exe ![Снимок экрана 2024-08-10 122207](https://github.com/user-attachments/assets/cbc1dc51-0759-471e-ae01-55852694fe03) Nope, serviсe is running and could not start simultaneously

bsakaguchi commented

2026-10-13 20:16:54 +00:00

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@andreya-g commented on GitHub (Aug 10, 2024):

Did not manage to solve this issue (win10, 4.6.0.3), tried everything from this topic and some other tips.
Rollbacked to 4.5.3.0 - works fine on the same machine.

@andreya-g commented on GitHub (Aug 10, 2024): Did not manage to solve this issue (win10, 4.6.0.3), tried everything from this topic and some other tips. Rollbacked to 4.5.3.0 - works fine on the same machine.

bsakaguchi commented

2026-10-13 20:16:54 +00:00

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@private-effort commented on GitHub (Aug 10, 2024):

On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command AmneziaVPN-service.exe start and execute it.

It's already running.

@private-effort commented on GitHub (Aug 10, 2024): > On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command **AmneziaVPN-service.exe start** and execute it. It's already running.

bsakaguchi commented

2026-10-13 20:16:54 +00:00

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@rus779 commented on GitHub (Aug 12, 2024):

just reinstall it

@rus779 commented on GitHub (Aug 12, 2024): just reinstall it

bsakaguchi commented

2026-10-13 20:16:55 +00:00

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@private-effort commented on GitHub (Aug 12, 2024):

just reinstall it

I already did it like 3 times.

@private-effort commented on GitHub (Aug 12, 2024): > just reinstall it I already did it like 3 times.

bsakaguchi commented

2026-10-13 20:16:55 +00:00

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@private-effort commented on GitHub (Aug 12, 2024):

I think the current implementation of Utils::processIsRunning just doesn't work on Windows 11 or on some of its builds.

Edited:

https://learn.microsoft.com/en-us/windows/win32/wmisdk/wmic

Edited2:
It's not installed by default as of new builds of Windows, but it can be installed in Optional features in Windows settings.

@private-effort commented on GitHub (Aug 12, 2024): I think the current implementation of `Utils::processIsRunning` just doesn't work on Windows 11 or on some of its builds. Edited: ![image](https://github.com/user-attachments/assets/bdd074d6-f788-42f5-862d-8a12d97c7dd3) https://learn.microsoft.com/en-us/windows/win32/wmisdk/wmic ![image](https://github.com/user-attachments/assets/6a5b505d-b754-4b90-bf12-d5401f9a3d32) Edited2: It's not installed by default as of new builds of Windows, but it can be installed in **Optional features** in Windows settings.

bsakaguchi commented

2026-10-13 20:16:55 +00:00

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@DcFanoiD commented on GitHub (Aug 13, 2024):

Edited2: It's not installed by default as of new builds of Windows, but it can be installed in Optional features in Windows settings.

Thank you. Adding WMIC component solved the problem

@DcFanoiD commented on GitHub (Aug 13, 2024): > Edited2: It's not installed by default as of new builds of Windows, but it can be installed in **Optional features** in Windows settings. Thank you. Adding WMIC component solved the problem

bsakaguchi commented

2026-10-13 20:16:56 +00:00

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@pokamest commented on GitHub (Aug 13, 2024):

@DcFanoiD could you please check what log says
C:\ProgramData\AmneziaVPN\log

@pokamest commented on GitHub (Aug 13, 2024): @DcFanoiD could you please check what log says C:\ProgramData\AmneziaVPN\log

bsakaguchi commented

2026-10-13 20:16:56 +00:00

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@intexcor commented on GitHub (Aug 13, 2024):

On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command AmneziaVPN-service.exe start and execute it.

2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "OpenSCManager access given - 0"
2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Opening Service - AmneziaVPNSplitTunnel"
2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Service manager execute access granted"
2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Service start not possible, as its running"
2024-08-13 18:40:19 debug Amnezia "WindowsSplitTunnel" "No Split-Tunnel Conflict detected, continue."
2024-08-13 18:40:19 debug Amnezia "WindowsSplitTunnel" "Try to open Split Tunnel Driver"
2024-08-13 18:40:19 debug Amnezia "WindowsUtils" "Failed to open Driver: - я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜ я┐╜ я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜."

@intexcor commented on GitHub (Aug 13, 2024): > On Windows: open cmd as an administrator, go on AmneziaVPN directory with cd command (for example, cd C:\Program Files\AmneziaVPN), write this command **AmneziaVPN-service.exe start** and execute it. 2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "OpenSCManager access given - 0" 2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Opening Service - AmneziaVPNSplitTunnel" 2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Service manager execute access granted" 2024-08-13 18:40:19 debug Amnezia "WindowsServiceManager" "Service start not possible, as its running" 2024-08-13 18:40:19 debug Amnezia "WindowsSplitTunnel" "No Split-Tunnel Conflict detected, continue." 2024-08-13 18:40:19 debug Amnezia "WindowsSplitTunnel" "Try to open Split Tunnel Driver" 2024-08-13 18:40:19 debug Amnezia "WindowsUtils" "Failed to open Driver: - я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜ я┐╜ я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜я┐╜."

bsakaguchi commented

2026-10-13 20:16:56 +00:00

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@DcFanoiD commented on GitHub (Aug 13, 2024):

@DcFanoiD could you please check what log says C:\ProgramData\AmneziaVPN\log

AmneziaVPN-service.log

@DcFanoiD commented on GitHub (Aug 13, 2024): > @DcFanoiD could you please check what log says C:\ProgramData\AmneziaVPN\log [AmneziaVPN-service.log](https://github.com/user-attachments/files/16602557/AmneziaVPN-service.log)

bsakaguchi commented

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@ghost commented on GitHub (Aug 16, 2024):

The service is running and WMIC in installed as well but the issue remains for some reason. Any ideas ?

@ghost commented on GitHub (Aug 16, 2024): The service is running and WMIC in installed as well but the issue remains for some reason. Any ideas ?

bsakaguchi commented

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@evrus98 commented on GitHub (Sep 2, 2024):

same problem

@evrus98 commented on GitHub (Sep 2, 2024): same problem

bsakaguchi commented

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@Nethius commented on GitHub (Sep 2, 2024):

try latest release https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.7.0.0

@Nethius commented on GitHub (Sep 2, 2024): try latest release https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.7.0.0

bsakaguchi commented