[GH-ISSUE #1340] The application crashes every time it is launched

bsakaguchi commented

2026-10-13 20:23:34 +00:00

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Originally created by @Korb on GitHub (Jan 3, 2025).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1340

Describe the bug
After launching, a window with the word "Preparing…" in a half-filled white ring is displayed for half a minute, after which the application window disappears. The application icon is not displayed in the system tray and the IP in web services is displayed unchanged.

To Reproduce
Steps to reproduce the behavior (I don't know what exactly is causing the problem):

Install AmneziaVPN_4.8.2.3_x64.exe
Add Shadowsocks and Xray profiles (the second one is the default).
Check that the added profiles are working.
Add several sites and applications to the Split tunneling exceptions.
Enable autostart in minimized form when turning on the computer and auto-connect
Restart the application.

Expected behavior
The application launches and works as intended.

Log files
I can't attach a log file because the window of the application I'm launching doesn't respond to clicks and I can't enable logging.

Screenshots

Desktop (please complete the following information):

OS: Microsoft Windows 10.0.19045.5247
AmneziaVPN_4.8.2.3_x64.exe

Server (please complete the following information):

VPN Generator

Additional context
AmneziaVPN.exe.11228.dmp (Google Drive, 34 MB)

Originally created by @Korb on GitHub (Jan 3, 2025). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1340 **Describe the bug** After launching, a window with the word "Preparing…" in a half-filled white ring is displayed for half a minute, after which the application window disappears. The application icon is not displayed in the system tray and the IP in web services is displayed unchanged. **To Reproduce** Steps to reproduce the behavior (I don't know what exactly is causing the problem): 1. Install AmneziaVPN_4.8.2.3_x64.exe 2. Add Shadowsocks and Xray profiles (the second one is the default). 3. Check that the added profiles are working. 4. Add several sites and applications to the Split tunneling exceptions. 5. Enable autostart in minimized form when turning on the computer and auto-connect 6. Restart the application. **Expected behavior** The application launches and works as intended. **Log files** I can't attach a log file because the window of the application I'm launching doesn't respond to clicks and I can't enable logging. **Screenshots** ![2025-01-03_11-42-27](https://github.com/user-attachments/assets/f3b56052-90ec-4c44-bf5d-78d27ffea8ab) **Desktop (please complete the following information):** - OS: Microsoft Windows 10.0.19045.5247 - AmneziaVPN_4.8.2.3_x64.exe **Server (please complete the following information):** - VPN Generator **Additional context** [AmneziaVPN.exe.11228.dmp](https://drive.google.com/file/d/1WeEom1xl_MPFtj1mPW3DNlADP42GcI3i/view) (Google Drive, 34 MB)

bsakaguchi commented

2026-10-13 20:23:36 +00:00

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@Korb commented on GitHub (Jan 14, 2025):

AmneziaVPN_4.8.2.3_x64.exe — same.

@Korb commented on GitHub (Jan 14, 2025): AmneziaVPN_4.8.2.3_x64.exe — [same](https://drive.google.com/drive/folders/1h1SIZ_uOWHdckJ6gv_wSfBei6jDcBJzf).

bsakaguchi commented

2026-10-13 20:23:36 +00:00

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@NorthernBlow commented on GitHub (Jan 27, 2025):

same problem on windows 11, Amnezia ver. 4.8.2.3

@NorthernBlow commented on GitHub (Jan 27, 2025): same problem on windows 11, Amnezia ver. 4.8.2.3

bsakaguchi commented

2026-10-13 20:23:37 +00:00

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@pokamest commented on GitHub (Jan 27, 2025):

Please try latest version - https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.8.3.1

@pokamest commented on GitHub (Jan 27, 2025): Please try latest version - https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.8.3.1

bsakaguchi commented

2026-10-13 20:23:37 +00:00

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@lunardunno commented on GitHub (Jan 27, 2025):

Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

@lunardunno commented on GitHub (Jan 27, 2025): Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

bsakaguchi commented

2026-10-13 20:23:37 +00:00

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@NorthernBlow commented on GitHub (Jan 28, 2025):

Please try latest version - https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.8.3.1

same. But on arch linux and android works normally.

@NorthernBlow commented on GitHub (Jan 28, 2025): > Please try latest version - https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.8.3.1 same. But on arch linux and android works normally.

bsakaguchi commented

2026-10-13 20:23:38 +00:00

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@NorthernBlow commented on GitHub (Jan 28, 2025):

Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

not working. Client just in try to connect statement

@NorthernBlow commented on GitHub (Jan 28, 2025): > Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer. not working. Client just in try to connect statement

bsakaguchi commented

2026-10-13 20:23:38 +00:00

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@lunardunno commented on GitHub (Jan 28, 2025):

Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

not working. Client just in try to connect statement

close AmneziaVPN
regedit
reboot Windows PC

@lunardunno commented on GitHub (Jan 28, 2025): > > Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer. > > not working. Client just in try to connect statement 1) close AmneziaVPN 2) regedit ![Image](https://github.com/user-attachments/assets/6441e917-5160-4c4e-8687-e7eb72a9fa52) 3) reboot Windows PC

bsakaguchi commented

2026-10-13 20:23:38 +00:00

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@NorthernBlow commented on GitHub (Jan 29, 2025):

Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

not working. Client just in try to connect statement
1. close AmneziaVPN

2. regedit
   ![Image](https://github.com/user-attachments/assets/6441e917-5160-4c4e-8687-e7eb72a9fa52)

3. reboot Windows PC

shure. not working for me. i wrote about this

@NorthernBlow commented on GitHub (Jan 29, 2025): > > > Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer. > > > > > > not working. Client just in try to connect statement > > 1. close AmneziaVPN > > 2. regedit > ![Image](https://github.com/user-attachments/assets/6441e917-5160-4c4e-8687-e7eb72a9fa52) > > 3. reboot Windows PC shure. not working for me. i wrote about this ![Image](https://github.com/user-attachments/assets/88bbb389-2e69-4383-8cc8-4e224889ec0e)

bsakaguchi commented

2026-10-13 20:23:38 +00:00

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@lunardunno commented on GitHub (Jan 31, 2025):

Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer.

not working. Client just in try to connect statement
1. close AmneziaVPN

2. regedit
   ![Image](https://github.com/user-attachments/assets/6441e917-5160-4c4e-8687-e7eb72a9fa52)

3. reboot Windows PC
shure. not working for me. i wrote about this

Let's clarify what your problem is now:
Does your AmneziaVPN still automatically connect after launch even though autoConnect is set to faise?
Or is your problem that when you press the connect button, the AmneziaVPN application crashes?

@lunardunno commented on GitHub (Jan 31, 2025): > > > > Or try: Run regedit, go to HKEY_CURRENT_USER\Software\AmneziaVPN.ORG\AmneziaVPN\Conf set autoConnect to false, and reboot the computer. > > > > > > > > > not working. Client just in try to connect statement > > > > > > ``` > > 1. close AmneziaVPN > > > > 2. regedit > > ![Image](https://github.com/user-attachments/assets/6441e917-5160-4c4e-8687-e7eb72a9fa52) > > > > 3. reboot Windows PC > > ``` > > shure. not working for me. i wrote about this > > ![Image](https://github.com/user-attachments/assets/88bbb389-2e69-4383-8cc8-4e224889ec0e) Let's clarify what your problem is now: Does your AmneziaVPN still automatically connect after launch even though autoConnect is set to faise? Or is your problem that when you press the connect button, the AmneziaVPN application crashes?

bsakaguchi commented

2026-10-13 20:23:39 +00:00

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@NorthernBlow commented on GitHub (Feb 1, 2025):

Let's clarify what your problem is now: Does your AmneziaVPN still automatically connect after launch even though autoConnect is set to faise? Or is your problem that when you press the connect button, the AmneziaVPN application crashes?

No, amnesia doesn't try to connect until I hit the connect button.

It doesn't crash either.

It's just that the button status is “connect” and the connection itself doesn't happen. I updated the app, I reinstalled the server connection protocols with the app but it still doesn't help.

I note that on linux and android everything works fine

@NorthernBlow commented on GitHub (Feb 1, 2025): > Let's clarify what your problem is now: Does your AmneziaVPN still automatically connect after launch even though autoConnect is set to faise? Or is your problem that when you press the connect button, the AmneziaVPN application crashes? No, amnesia doesn't try to connect until I hit the connect button. It doesn't crash either. It's just that the button status is “connect” and the connection itself doesn't happen. I updated the app, I reinstalled the server connection protocols with the app but it still doesn't help. I note that on linux and android everything works fine

bsakaguchi commented

2026-10-13 20:23:39 +00:00

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@lunardunno commented on GitHub (Feb 1, 2025):

same problem on windows 11, Amnezia ver. 4.8.2.3

It turns out you don't have the same problem as the first user.
This is why autoConnect to false won't help you.

You need to solve your problem, and not write that you just have the same one, because it is completely different.
I can't connect on Windows 11, this is not a description of the problem.

@lunardunno commented on GitHub (Feb 1, 2025): > same problem on windows 11, Amnezia ver. 4.8.2.3 It turns out you don't have the same problem as the first user. This is why autoConnect to false won't help you. 1) You need to solve your problem, and not write that you just have the same one, because it is completely different. 2) I can't connect on Windows 11, this is not a description of the problem.

bsakaguchi commented

2026-10-13 20:23:39 +00:00

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@elringus commented on GitHub (Feb 23, 2025):

Same issue still in 4.8.3.1: crashes on "Preparing..." after system reboot when both Auto Start and Auto Connect are enabled.

Windows 10.0.19045.5487

AmneziaVPN.log
AmneziaVPN-service.log

@elringus commented on GitHub (Feb 23, 2025): Same issue still in 4.8.3.1: crashes on "Preparing..." after system reboot when both `Auto Start` and `Auto Connect` are enabled. Windows 10.0.19045.5487 [AmneziaVPN.log](https://github.com/user-attachments/files/18928953/AmneziaVPN.log) [AmneziaVPN-service.log](https://github.com/user-attachments/files/18928952/AmneziaVPN-service.log)

bsakaguchi referenced this issue

2026-10-13 21:16:29 +00:00

[PR #532] [MERGED] Fix autostart for Linux Desktop #1893

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[GH-ISSUE #1340] The application crashes every time it is launched #532