[GH-ISSUE #1342] How to remove Amnezia completely? #536

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opened 2026-10-13 20:23:40 +00:00 by bsakaguchi · 4 comments

bsakaguchi commented

2026-10-13 20:23:40 +00:00

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Originally created by @10takla on GitHub (Jan 3, 2025).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1342

I encountered a problem with reinstalling Amnesia.

At some point, the program began to function unstably. After clicking the connect button, it wouldn’t spin, and the connection animation would abort after a few milliseconds. I decided to install an older version.

I deleted Amnesia from Program Files. Perhaps because I didn’t uninstall it correctly, the following problem arose that I can’t resolve: After installing another version, Error 103 appears. The service and its process are running, the program is running, but the error remains the same. I have restarted the service, restarted the program, and rebooted the computer, but the error still persists.

I uninstall the program through Windows settings, delete the Amnesia folders from AppData Roaming and Local, and delete the Amnesia service from the registry. It doesn’t help. After installation, the error remains, and despite all the deletion steps, somehow the newly installed Amnesia finds the files from the previous installation or the one that was installed the first time, and I can see my configured servers. What should I do? Completely remove Amnesia? But how?

OS: Windows 11
Version 4.6-4.8

Originally created by @10takla on GitHub (Jan 3, 2025). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1342 I encountered a problem with reinstalling Amnesia. At some point, the program began to function unstably. After clicking the connect button, it wouldn’t spin, and the connection animation would abort after a few milliseconds. I decided to install an older version. I deleted Amnesia from Program Files. Perhaps because I didn’t uninstall it correctly, the following problem arose that I can’t resolve: After installing another version, Error 103 appears. The service and its process are running, the program is running, but the error remains the same. I have restarted the service, restarted the program, and rebooted the computer, but the error still persists. I uninstall the program through Windows settings, delete the Amnesia folders from AppData Roaming and Local, and delete the Amnesia service from the registry. It doesn’t help. After installation, the error remains, and despite all the deletion steps, somehow the newly installed Amnesia finds the files from the previous installation or the one that was installed the first time, and I can see my configured servers. What should I do? Completely remove Amnesia? But how? - OS: Windows 11 - Version 4.6-4.8

bsakaguchi closed this issue

2026-10-13 20:23:40 +00:00

bsakaguchi commented

2026-10-13 20:23:42 +00:00

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@i3er commented on GitHub (Jan 13, 2025):

I have the same problem.

@i3er commented on GitHub (Jan 13, 2025): I have the same problem.

bsakaguchi commented

2026-10-13 20:23:42 +00:00

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@martoffskiy commented on GitHub (Jan 28, 2025):

You need to using app "Win uninstaller, iobit unin adn etc. in order to remove Amnezia VPN itself. Then, afterwards, you can run the Process Hacker 2 software. In the process, find the "Amne..." services, delete all of them. Reboot your device. Everything is done!

@martoffskiy commented on GitHub (Jan 28, 2025): You need to using app "Win uninstaller, iobit unin adn etc. in order to remove Amnezia VPN itself. Then, afterwards, you can run the Process Hacker 2 software. In the process, find the "Amne..." services, delete all of them. Reboot your device. Everything is done!

bsakaguchi commented

2026-10-13 20:23:42 +00:00

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@Nethius commented on GitHub (Feb 18, 2025):

Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at support@amnezia.org.

Our team will review the details and help resolve the issue.

@Nethius commented on GitHub (Feb 18, 2025): Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at [support@amnezia.org](mailto:support@amnezia.org). Our team will review the details and help resolve the issue.

bsakaguchi commented

2026-10-13 20:23:42 +00:00

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@Korb commented on GitHub (Feb 18, 2025):

I encountered a problem with reinstalling Amnesia.

@10takla, you can create an issue here about enabling the Discussions section, and once your request is granted, other users of the app will be able to help you there without further involvement of the extremely busy developers of this project.

@Korb commented on GitHub (Feb 18, 2025): > I encountered a problem with reinstalling Amnesia. @10takla, you can create an issue here about enabling [the Discussions section](https://github.com/amnezia-vpn/amnezia-client/discussions), and once your request is granted, other users of the app will be able to help you there without further involvement of the extremely busy developers of this project.

bsakaguchi referenced this issue

2026-10-13 21:16:31 +00:00

[PR #536] [MERGED] fixed cache clearing when deleting admin configure #1895