[GH-ISSUE #1476] VPN installer on Windows 11 Sandbox runs in background and doing nothing #610

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opened 2026-10-13 20:25:05 +00:00 by bsakaguchi · 1 comment

bsakaguchi commented

2026-10-13 20:25:05 +00:00

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Originally created by @zakimaksyutov on GitHub (Mar 15, 2025).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1476

On Windows 11 Sandbox tried to start AmneziaVPN_4.8.4.4_x64.exe. It starts a console window which quickly disappears. Then nothing happens (at least for minutes, probably never).

When starting again, it shows that installer is already running:

"Another AmneziaVPN_4 instance is already running. Wait until it finishes, close it, or restart your system."

Search didn't find any results. Any ideas how to troubleshoot it?

More data:

Tried different installers (up to v3) - they all exhibit the same behavior.

Originally created by @zakimaksyutov on GitHub (Mar 15, 2025). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1476 On Windows 11 Sandbox tried to start AmneziaVPN_4.8.4.4_x64.exe. It starts a console window which quickly disappears. Then nothing happens (at least for minutes, probably never). When starting again, it shows that installer is already running: ![Image](https://github.com/user-attachments/assets/b679439b-c061-42b4-bad6-e95a92009226) "Another AmneziaVPN_4 instance is already running. Wait until it finishes, close it, or restart your system." Search didn't find any results. Any ideas how to troubleshoot it? More data: 1. Tried different installers (up to v3) - they all exhibit the same behavior.

bsakaguchi closed this issue

2026-10-13 20:25:05 +00:00

bsakaguchi commented

2026-10-13 20:25:07 +00:00

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@Noxius87 commented on GitHub (Jun 6, 2025):

Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at support@amnezia.org.

Our team will review the details and help resolve the issue.

@Noxius87 commented on GitHub (Jun 6, 2025): Thank you for your report. Please note that GitHub is not a support channel. For assistance, please contact our support team via chat at https://t.me/amnezia_support_bot or via email at [support@amnezia.org](mailto:support@amnezia.org). Our team will review the details and help resolve the issue.

bsakaguchi referenced this issue

2026-10-13 21:17:10 +00:00

[PR #610] [MERGED] Auto disable logs after 14 days #1961