[GH-ISSUE #268] Bug: The procedure entry point CreateDXGIFactory2 could not be located #75

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opened 2026-10-13 20:12:11 +00:00 by bsakaguchi · 3 comments

bsakaguchi commented 2026-10-13 20:12:11 +00:00

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Originally created by @Bushroott on GitHub (Aug 3, 2023).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/268

The steps to reproduce the bug are as follows:

1. Simply install Windows app
2. Launch it

App will be crashed with error "The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll"

Environment:
Windows 7 Enterprise/Ultimate AMD64

Probably needs DirectX 12.
VPN-client really needs DirectX 12 - like shiny tomcat balls.
If so, it should be specified in the system requirements, and check during installation.

Originally created by @Bushroott on GitHub (Aug 3, 2023). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/268 The steps to reproduce the bug are as follows: 1. Simply install Windows app 2. Launch it App will be crashed with error "_The procedure entry point CreateDXGIFactory2 could not be located in the dynamic link library dxgi.dll_" Environment: Windows 7 Enterprise/Ultimate AMD64 Probably needs DirectX 12. VPN-client really needs DirectX 12 - like shiny tomcat balls. If so, it should be specified in the system requirements, and check during installation.

bsakaguchi closed this issue 2026-10-13 20:12:11 +00:00

bsakaguchi commented 2026-10-13 20:12:13 +00:00

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@Bushroott commented on GitHub (Sep 27, 2023):

Version 3.1.0.1 also has this bug.

<!-- gh-comment-id:1737664634 --> @Bushroott commented on GitHub (Sep 27, 2023): Version 3.1.0.1 also has this bug.

bsakaguchi commented 2026-10-13 20:12:14 +00:00

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@enwony commented on GitHub (Oct 11, 2023):

I beleive it because options configured in QT: https://forum.qt.io/topic/78380/entry-point-not-found-the-procedure-entry-point-createdxgifactory2-could-not-be-located-in-the-dynamic-link-library-dxgi-dll/8 - looking for windows build instructions

<!-- gh-comment-id:1757557122 --> @enwony commented on GitHub (Oct 11, 2023): I beleive it because options configured in QT: https://forum.qt.io/topic/78380/entry-point-not-found-the-procedure-entry-point-createdxgifactory2-could-not-be-located-in-the-dynamic-link-library-dxgi-dll/8 - looking for windows build instructions

bsakaguchi commented 2026-10-13 20:12:14 +00:00

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@Nethius commented on GitHub (Feb 20, 2025):

currently the application does not support windows 7

<!-- gh-comment-id:2671700722 --> @Nethius commented on GitHub (Feb 20, 2025): currently the application does not support windows 7

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