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[GH-ISSUE #1856] Win app freezes when accessing the KillSwitch — “DNS exceptions" setting #798

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opened 2026-10-13 20:28:48 +00:00 by bsakaguchi · 2 comments

bsakaguchi commented

2026-10-13 20:28:48 +00:00

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Originally created by @DmitryP4 on GitHub (Sep 12, 2025).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1856

Describe the bug
AmneziaVPN (windows) freezes completely when attempting to access the KillSwitch — “DNS exceptions" settings section.

To Reproduce
Steps to reproduce the behavior:
Settings(gear) — Connection — KillSwitch — click on "DNS exceptions".
Then the app freezes completely.

Expected behavior
List of DNS exceptions.

Log files
AmneziaVPN.log

Screenshots
see below

Desktop (please complete the following information):

OS: Windows 11 Version 24H2
Version: 4.8.10.0 3ac5d7bd

Additional context

Waiting for a long time does not help (only killing the app' process and restarting it).
The freeze occurs with the “KillSwitch” switch in any position.
A frozen process puts a heavy load on the CPU.
Reinstalling the application was ineffective.
The log file encompasses a couple of freezing events.

Originally created by @DmitryP4 on GitHub (Sep 12, 2025). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1856 **Describe the bug** AmneziaVPN (windows) freezes completely when attempting to access the KillSwitch — “DNS exceptions" settings section. **To Reproduce** Steps to reproduce the behavior: Settings(gear) — Connection — KillSwitch — click on "DNS exceptions". Then the app freezes completely. **Expected behavior** List of DNS exceptions. **Log files** [AmneziaVPN.log](https://github.com/user-attachments/files/22300373/AmneziaVPN.log) **Screenshots** see below **Desktop (please complete the following information):** - OS: Windows 11 Version 24H2 - Version: 4.8.10.0 3ac5d7bd **Additional context** 1) Waiting for a long time does not help (only killing the app' process and restarting it). 2) The freeze occurs with the “KillSwitch” switch in any position. 3) A frozen process puts a heavy load on the CPU. 4) Reinstalling the application was ineffective. 5) The log file encompasses a couple of freezing events. <img width="388" height="712" alt="Image" src="https://github.com/user-attachments/assets/1c0ed9ff-b32a-4eb2-95f4-2fc3686ccf19" />

bsakaguchi closed this issue

2026-10-13 20:28:48 +00:00

bsakaguchi commented

2026-10-13 20:28:49 +00:00

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@mikhail-mur commented on GitHub (Apr 14, 2026):

DId you find a fix? Having the exact same issue. But also server's settings freeze the app as well.

@mikhail-mur commented on GitHub (Apr 14, 2026): DId you find a fix? Having the exact same issue. But also server's settings freeze the app as well.

bsakaguchi commented

2026-10-13 20:28:49 +00:00

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Owner

@DmitryP4 commented on GitHub (Apr 17, 2026):

DId you find a fix? Having the exact same issue. But also server's settings freeze the app as well.

Actually, no… Even after reinstalling and resetting everything, nothing changed — it still froze completely in that settings section.

So I just waited for the next version, where it was finally fixed.

@DmitryP4 commented on GitHub (Apr 17, 2026): > DId you find a fix? Having the exact same issue. But also server's settings freeze the app as well. Actually, no… Even after reinstalling and resetting everything, nothing changed — it still froze completely in that settings section. So I just waited for the next version, where it was finally fixed.

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amnezia-vpn/amnezia-client#798

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