[GH-ISSUE #1919] Android 10 Can Not Restore Backup Files #826

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opened 2026-10-13 20:29:17 +00:00 by bsakaguchi · 2 comments

bsakaguchi commented

2026-10-13 20:29:17 +00:00

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Originally created by @6aahin on GitHub (Oct 9, 2025).
Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1919

Hello,
I have a problem with restoring backup files on a Samsung device running Android 10.
When I select a backup file to restore, nothing happens.

I tried the latest Amnezia VPN version 4.8.10.0
, as well as earlier versions.
I also tried using multiple file managers and other methods, but I got the same result—the problem persists.

All backup files work fine on the Windows app and on devices with higher or lower Android versions.
I tested on Android 7, 8, 9, and 11, and it works fine on all of them, but on Android 10, I encounter this issue.

I have attached a short clip demonstrating the problem.

https://github.com/user-attachments/assets/c1f63c94-ef7a-45d0-8de0-4019ce35cbd3

Originally created by @6aahin on GitHub (Oct 9, 2025). Original GitHub issue: https://github.com/amnezia-vpn/amnezia-client/issues/1919 Hello, I have a problem with restoring backup files on a Samsung device running Android 10. When I select a backup file to restore, nothing happens. I tried the latest Amnezia VPN version [4.8.10.0](https://github.com/amnezia-vpn/amnezia-client/releases/tag/4.8.10.0) , as well as earlier versions. I also tried using multiple file managers and other methods, but I got the same result—the problem persists. All backup files work fine on the Windows app and on devices with higher or lower Android versions. I tested on Android 7, 8, 9, and 11, and it works fine on all of them, but on Android 10, I encounter this issue. I have attached a short clip demonstrating the problem. https://github.com/user-attachments/assets/c1f63c94-ef7a-45d0-8de0-4019ce35cbd3

bsakaguchi closed this issue

2026-10-13 20:29:18 +00:00

bsakaguchi commented

2026-10-13 20:29:19 +00:00

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@lunardunno commented on GitHub (Oct 29, 2025):

Hello.
We tried to reproduce the situation you described on Android 10 with Open UI 2.5.
The issue you described does not occur.
Apparently, the problem is related to some restrictions that were manually introduced on the smartphone.

@lunardunno commented on GitHub (Oct 29, 2025): Hello. We tried to reproduce the situation you described on Android 10 with Open UI 2.5. The issue you described does not occur. Apparently, the problem is related to some restrictions that were manually introduced on the smartphone.

bsakaguchi commented

2026-10-13 20:29:20 +00:00

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@6aahin commented on GitHub (Oct 30, 2025):

Hello I checked 4.8.10.1 version on Google play
Problem solved
Thx

@6aahin commented on GitHub (Oct 30, 2025): Hello I checked 4.8.10.1 version on Google play Problem solved Thx

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