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[GH-ISSUE #178] Gray screen when connecting to remote server #110
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Originally created by @frenzybiscuit on GitHub (May 3, 2026).
Original GitHub issue: https://github.com/open-webui/desktop/issues/178
When using the .deb package. I get a gray screen when trying to connect to my remote server.
The app does launch with the deb package, unlike snap and flatpak on Ubuntu 26.04.
@pemaier commented on GitHub (May 4, 2026):
I can confirm this for the local connection and for a remote connection. Both are running in Web Browser Firefox.
<=== SYSTEM ===>
Distro info: Debian GNU/Linux forky/sid
Kernel: Linux p00002 7.0.3+deb14-amd64 #1 SMP PREEMPT_DYNAMIC Debian 7.0.3-1 (2026-04-30) x86_64 GNU/Linux
Uptime: 13:20:21 up 1:30, 1 user, load average: 0.58, 0.46, 0.44
Memory: Total: 15715Mb Used: 4086Mb Free: 6581Mb
Swap: Total: 975Mb Used: 0Mb Free: 975Mb
Architecture: x86_64
@tjbck commented on GitHub (May 6, 2026):
@frenzybiscuit could you confirm the issue has been addressed with the latest release?
@pemaier commented on GitHub (May 6, 2026):
start-ow.log
Yes I can confirm this with with v.0.0.18
@chriswilsonuk commented on GitHub (May 6, 2026):
Since 0.19 I get a lighter grey screen than before - but still grey:
It works if I launch it using this command in terminal: open-webui --no-sandbox
However I can't use that as a workaround because SSO login opens in a new browser window and doesn't pass the session back.
Tested on: Ubuntu 26.04
Version 0.20.
@pemaier commented on GitHub (May 6, 2026):
I can confirm that with option --no-sandbox it is working otherwise not. (v.0.0.20)
When I start without the option i get in terminal..
[54735:0506/212012.039901:ERROR:base/memory/platform_shared_memory_region_posix.cc:217] Unable to access(W_OK|X_OK) /tmp: No such process (3)
[54735:0506/212012.039922:ERROR:base/memory/platform_shared_memory_region_posix.cc:214] Creating shared memory in /tmp/.org.chromium.Chromium.3ZsM5B failed: No such process (3)
start-ow-nosandbox.log
start-ow.log
@UweSauter commented on GitHub (May 10, 2026):
Same for me on Arch Linux with v.0.0.20 as AppImage.