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[GH-ISSUE #387] Why openwebui always want to connect huggingface to download something when I start? #58

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opened 2026-10-18 14:08:35 +00:00 by bsakaguchi · 1 comment
bsakaguchi commented 2026-10-18 14:08:35 +00:00
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Originally created by @Jimmy-L99 on GitHub (Feb 8, 2025).
Original GitHub issue: https://github.com/open-webui/docs/issues/387

(ds-vllm) root@node1:~# open-webui serve
Loading WEBUI_SECRET_KEY from file, not provided as an environment variable.
Loading WEBUI_SECRET_KEY from /root/.webui_secret_key
/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/open_webui
/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages
/root/anaconda3/envs/ds-vllm/lib/python3.11
Running migrations
INFO  [alembic.runtime.migration] Context impl SQLiteImpl.
INFO  [alembic.runtime.migration] Will assume non-transactional DDL.
INFO  [open_webui.env] 'ENABLE_OLLAMA_API' loaded from the latest database entry
INFO  [open_webui.env] 'OLLAMA_BASE_URLS' loaded from the latest database entry
INFO  [open_webui.env] 'OLLAMA_API_CONFIGS' loaded from the latest database entry
INFO  [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry
INFO  [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry
INFO  [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry
INFO  [open_webui.env] 'OPENAI_API_CONFIGS' loaded from the latest database entry
INFO  [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry
INFO  [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry
INFO  [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry
WARNI [open_webui.env] 

WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS.

INFO  [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2
WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests.

  ___                    __        __   _     _   _ ___
 / _ \ _ __   ___ _ __   \ \      / /__| |__ | | | |_ _|
| | | | '_ \ / _ \ '_ \   \ \ /\ / / _ \ '_ \| | | || |
| |_| | |_) |  __/ | | |   \ V  V /  __/ |_) | |_| || |
 \___/| .__/ \___|_| |_|    \_/\_/ \___|_.__/ \___/|___|
      |_|


v0.5.10 - building the best open-source AI user interface.

https://github.com/open-webui/open-webui

ERROR [open_webui.retrieval.utils] Cannot determine model snapshot path: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
Traceback (most recent call last):
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 198, in _new_conn
    sock = connection.create_connection(
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/connection.py", line 85, in create_connection
    raise err
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/connection.py", line 73, in create_connection
    sock.connect(sa)
OSError: [Errno 101] Network is unreachable

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 787, in urlopen
    response = self._make_request(
               ^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 488, in _make_request
    raise new_e
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 464, in _make_request
    self._validate_conn(conn)
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 1093, in _validate_conn
    conn.connect()
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 704, in connect
    self.sock = sock = self._new_conn()
                       ^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 213, in _new_conn
    raise NewConnectionError(
urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/adapters.py", line 667, in send
    resp = conn.urlopen(
           ^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 841, in urlopen
    retries = retries.increment(
              ^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/retry.py", line 519, in increment
    raise MaxRetryError(_pool, url, reason) from reason  # type: ignore[arg-type]
    ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /api/models/sentence-transformers/all-MiniLM-L6-v2/revision/main (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable'))

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 155, in snapshot_download
    repo_info = api.repo_info(repo_id=repo_id, repo_type=repo_type, revision=revision, token=token)
                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
    return fn(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/hf_api.py", line 2704, in repo_info
    return method(
           ^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
    return fn(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/hf_api.py", line 2488, in model_info
    r = get_session().get(path, headers=headers, timeout=timeout, params=params)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 602, in get
    return self.request("GET", url, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 589, in request
    resp = self.send(prep, **send_kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 703, in send
    r = adapter.send(request, **kwargs)
        ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_http.py", line 93, in send
    return super().send(request, *args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/adapters.py", line 700, in send
    raise ConnectionError(e, request=request)
requests.exceptions.ConnectionError: (MaxRetryError("HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /api/models/sentence-transformers/all-MiniLM-L6-v2/revision/main (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable'))"), '(Request ID: 01f8140c-ac5d-44f6-9393-507ff63b71fc)')

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/open_webui/retrieval/utils.py", line 425, in get_model_path
    model_repo_path = snapshot_download(**snapshot_kwargs)
                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn
    return fn(*args, **kwargs)
           ^^^^^^^^^^^^^^^^^^^
  File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 235, in snapshot_download
    raise LocalEntryNotFoundError(
huggingface_hub.errors.LocalEntryNotFoundError: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again.
WARNI [sentence_transformers.SentenceTransformer] No sentence-transformers model found with name sentence-transformers/all-MiniLM-L6-v2. Creating a new one with mean pooling.
INFO:     Started server process [4025167]
INFO:     Waiting for application startup.
INFO:     Application startup complete.
INFO:     Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit)

Although the final use is basically OK, but I deploy it on an offline machine, the time waiting for a time out error is too long, is there a way to skip the Internet?

Originally created by @Jimmy-L99 on GitHub (Feb 8, 2025). Original GitHub issue: https://github.com/open-webui/docs/issues/387 ``` (ds-vllm) root@node1:~# open-webui serve Loading WEBUI_SECRET_KEY from file, not provided as an environment variable. Loading WEBUI_SECRET_KEY from /root/.webui_secret_key /root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/open_webui /root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages /root/anaconda3/envs/ds-vllm/lib/python3.11 Running migrations INFO [alembic.runtime.migration] Context impl SQLiteImpl. INFO [alembic.runtime.migration] Will assume non-transactional DDL. INFO [open_webui.env] 'ENABLE_OLLAMA_API' loaded from the latest database entry INFO [open_webui.env] 'OLLAMA_BASE_URLS' loaded from the latest database entry INFO [open_webui.env] 'OLLAMA_API_CONFIGS' loaded from the latest database entry INFO [open_webui.env] 'ENABLE_OPENAI_API' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_KEYS' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_BASE_URLS' loaded from the latest database entry INFO [open_webui.env] 'OPENAI_API_CONFIGS' loaded from the latest database entry INFO [open_webui.env] 'ENABLE_SIGNUP' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_LOCALE' loaded from the latest database entry INFO [open_webui.env] 'DEFAULT_PROMPT_SUGGESTIONS' loaded from the latest database entry WARNI [open_webui.env] WARNING: CORS_ALLOW_ORIGIN IS SET TO '*' - NOT RECOMMENDED FOR PRODUCTION DEPLOYMENTS. INFO [open_webui.env] Embedding model set: sentence-transformers/all-MiniLM-L6-v2 WARNI [langchain_community.utils.user_agent] USER_AGENT environment variable not set, consider setting it to identify your requests. ___ __ __ _ _ _ ___ / _ \ _ __ ___ _ __ \ \ / /__| |__ | | | |_ _| | | | | '_ \ / _ \ '_ \ \ \ /\ / / _ \ '_ \| | | || | | |_| | |_) | __/ | | | \ V V / __/ |_) | |_| || | \___/| .__/ \___|_| |_| \_/\_/ \___|_.__/ \___/|___| |_| v0.5.10 - building the best open-source AI user interface. https://github.com/open-webui/open-webui ERROR [open_webui.retrieval.utils] Cannot determine model snapshot path: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again. Traceback (most recent call last): File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 198, in _new_conn sock = connection.create_connection( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/connection.py", line 85, in create_connection raise err File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/connection.py", line 73, in create_connection sock.connect(sa) OSError: [Errno 101] Network is unreachable The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 787, in urlopen response = self._make_request( ^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 488, in _make_request raise new_e File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 464, in _make_request self._validate_conn(conn) File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 1093, in _validate_conn conn.connect() File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 704, in connect self.sock = sock = self._new_conn() ^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connection.py", line 213, in _new_conn raise NewConnectionError( urllib3.exceptions.NewConnectionError: <urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/adapters.py", line 667, in send resp = conn.urlopen( ^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/connectionpool.py", line 841, in urlopen retries = retries.increment( ^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/urllib3/util/retry.py", line 519, in increment raise MaxRetryError(_pool, url, reason) from reason # type: ignore[arg-type] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /api/models/sentence-transformers/all-MiniLM-L6-v2/revision/main (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable')) During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 155, in snapshot_download repo_info = api.repo_info(repo_id=repo_id, repo_type=repo_type, revision=revision, token=token) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn return fn(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/hf_api.py", line 2704, in repo_info return method( ^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn return fn(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/hf_api.py", line 2488, in model_info r = get_session().get(path, headers=headers, timeout=timeout, params=params) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 602, in get return self.request("GET", url, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 589, in request resp = self.send(prep, **send_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/sessions.py", line 703, in send r = adapter.send(request, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_http.py", line 93, in send return super().send(request, *args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/requests/adapters.py", line 700, in send raise ConnectionError(e, request=request) requests.exceptions.ConnectionError: (MaxRetryError("HTTPSConnectionPool(host='huggingface.co', port=443): Max retries exceeded with url: /api/models/sentence-transformers/all-MiniLM-L6-v2/revision/main (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fbf23b30510>: Failed to establish a new connection: [Errno 101] Network is unreachable'))"), '(Request ID: 01f8140c-ac5d-44f6-9393-507ff63b71fc)') The above exception was the direct cause of the following exception: Traceback (most recent call last): File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/open_webui/retrieval/utils.py", line 425, in get_model_path model_repo_path = snapshot_download(**snapshot_kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/utils/_validators.py", line 114, in _inner_fn return fn(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^ File "/root/anaconda3/envs/ds-vllm/lib/python3.11/site-packages/huggingface_hub/_snapshot_download.py", line 235, in snapshot_download raise LocalEntryNotFoundError( huggingface_hub.errors.LocalEntryNotFoundError: An error happened while trying to locate the files on the Hub and we cannot find the appropriate snapshot folder for the specified revision on the local disk. Please check your internet connection and try again. WARNI [sentence_transformers.SentenceTransformer] No sentence-transformers model found with name sentence-transformers/all-MiniLM-L6-v2. Creating a new one with mean pooling. INFO: Started server process [4025167] INFO: Waiting for application startup. INFO: Application startup complete. INFO: Uvicorn running on http://0.0.0.0:8080 (Press CTRL+C to quit) ``` ## Although the final use is basically OK, but I deploy it on an offline machine, the time waiting for a time out error is too long, is there a way to skip the Internet?
bsakaguchi commented 2026-10-18 14:08:36 +00:00
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@Jaren1907 commented on GitHub (Mar 12, 2025):

Could you please tell me how you solved this problem? I'm encountering the same error message. Moreover, my production environment can't access Hugging Face properly, which is causing the service to fail to run normally.

<!-- gh-comment-id:2716797557 --> @Jaren1907 commented on GitHub (Mar 12, 2025): Could you please tell me how you solved this problem? I'm encountering the same error message. Moreover, my production environment can't access Hugging Face properly, which is causing the service to fail to run normally.
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