[GH-ISSUE #290] ImagePullBackOff when pulling ghcr.io/open-webui/open-webui:0.6.26 #101

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opened 2026-10-18 21:06:02 +00:00 by bsakaguchi · 2 comments
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Originally created by @stiliajohny on GitHub (Sep 2, 2025).
Original GitHub issue: https://github.com/open-webui/helm-charts/issues/290

ImagePullBackOff when pulling ghcr.io/open-webui/open-webui:0.6.26

Description:
Attempting to install the open-webui chart (version: 7.7.0, appVersion: 0.6.26) results in pods failing with ErrImagePull and ImagePullBackOff. The kubelet cancels the pull request with:

rpc error: code = Canceled desc = context canceled

Steps to Reproduce:

  1. Add the repo:
    helm repo add open-webui https://helm.openwebui.com/
    helm repo update
    
  2. Install the chart:
    helm upgrade --install open-webui open-webui/open-webui
    
  3. Observe pod events:
    Warning  Failed     kubelet  Failed to pull image "ghcr.io/open-webui/open-webui:0.6.26": rpc error: code = Canceled desc = context canceled
    Warning  Failed     kubelet  Error: ErrImagePull
    Warning  Failed     kubelet  Error: ImagePullBackOff
    

Environment:

  • Kubernetes cluster: OrbStack (local)
  • Helm chart: 7.7.0
  • Application version: 0.6.26

Expected Behavior:
Pod should successfully pull the image ghcr.io/open-webui/open-webui:0.6.26 and start.

Actual Behavior:
The pod fails to start with ErrImagePull and remains in ImagePullBackOff.

Additional Info:

  • Other images from ghcr.io pull correctly in this environment.
  • Issue seems specific to ghcr.io/open-webui/open-webui:0.6.26.
  • If the image has been moved, renamed, or is private, docs/values may need updating.
Originally created by @stiliajohny on GitHub (Sep 2, 2025). Original GitHub issue: https://github.com/open-webui/helm-charts/issues/290 # ImagePullBackOff when pulling ghcr.io/open-webui/open-webui:0.6.26 **Description:** Attempting to install the `open-webui` chart (`version: 7.7.0`, `appVersion: 0.6.26`) results in pods failing with `ErrImagePull` and `ImagePullBackOff`. The kubelet cancels the pull request with: ``` rpc error: code = Canceled desc = context canceled ``` **Steps to Reproduce:** 1. Add the repo: ```bash helm repo add open-webui https://helm.openwebui.com/ helm repo update ``` 2. Install the chart: ```bash helm upgrade --install open-webui open-webui/open-webui ``` 3. Observe pod events: ``` Warning Failed kubelet Failed to pull image "ghcr.io/open-webui/open-webui:0.6.26": rpc error: code = Canceled desc = context canceled Warning Failed kubelet Error: ErrImagePull Warning Failed kubelet Error: ImagePullBackOff ``` **Environment:** - Kubernetes cluster: OrbStack (local) - Helm chart: `7.7.0` - Application version: `0.6.26` **Expected Behavior:** Pod should successfully pull the image `ghcr.io/open-webui/open-webui:0.6.26` and start. **Actual Behavior:** The pod fails to start with `ErrImagePull` and remains in `ImagePullBackOff`. **Additional Info:** - Other images from `ghcr.io` pull correctly in this environment. - Issue seems specific to `ghcr.io/open-webui/open-webui:0.6.26`. - If the image has been moved, renamed, or is private, docs/values may need updating.
Author
Owner

@james-westbrook commented on GitHub (Sep 2, 2025):

Hey @stiliajohny, I'm afraid I couldn't reproduce this one. There is definitely a valid image available for version 0.6.26, and I saw the below when I installed to my local cluster using default values on the latest version:

Image

Are you seeing the same results with chart version 7.6.0?

<!-- gh-comment-id:3247155175 --> @james-westbrook commented on GitHub (Sep 2, 2025): Hey @stiliajohny, I'm afraid I couldn't reproduce this one. There is definitely a valid image available for version [0.6.26](https://github.com/open-webui/open-webui/pkgs/container/open-webui/498908937?tag=0.6.26), and I saw the below when I installed to my local cluster using default values on the latest version: <img width="1510" height="212" alt="Image" src="https://github.com/user-attachments/assets/5c610a26-2cc3-4353-b063-11cd4eec9d3a" /> Are you seeing the same results with chart version 7.6.0?
Author
Owner

@stiliajohny commented on GitHub (Sep 3, 2025):

7.0.0 worked. Could be my cluster.

<!-- gh-comment-id:3247360650 --> @stiliajohny commented on GitHub (Sep 3, 2025): 7.0.0 worked. Could be my cluster.
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open-webui/helm-charts#101
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