# Support

We're here to help. Pick the channel that fits.

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## Email

For account, billing, integration, or sensitive questions:

[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)

We aim to reply within one business day.

## Documentation

The fastest answer is usually in the docs.

- [Quick Start](/core/quickstart/) — install, first crawl, first extract in 5 minutes
- [API Reference](/api/async-webcrawler/) — every parameter, every endpoint
- [Examples](/core/examples/) — copy-paste recipes for common patterns
- [Self-Hosting Guide](/core/self-hosting/) — run Crawl4AI on your own infrastructure

## GitHub

For bugs, feature requests, and library issues:

[**github.com/unclecode/crawl4ai/issues**](https://github.com/unclecode/crawl4ai/issues)

Please search existing issues first, and include a minimal reproducible example when filing a bug.

## Community

- **Discord** — chat with other users and the team: [discord.gg/crawl4ai](https://discord.gg/crawl4ai)
- **Twitter / X** — release news and tips: [@unclecode](https://twitter.com/unclecode)

## Status

Live status of the hosted service:

- Dashboard: [crawl4ai.com/dashboard](https://crawl4ai.com/dashboard)
- Incidents and maintenance windows are posted in the in-app notification bell

## Security

Found a vulnerability? Please report it privately so we can fix it before disclosure:

[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)

Include reproduction steps and the affected component. We will acknowledge within 48 hours and keep you informed through resolution.

## Workspace add-on testers

If you are a draft tester for one of our Google Workspace add-ons (e.g. Crawl4AI for Sheets) and want to opt out:

Email [unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com) with the subject "Opt out of draft tester programme" and we will remove your address.

## Contact

**Crawl4AI**
38 Beach Road, #26-12, South Beach Tower
Singapore 189767
[unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com)