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make support URL dynamic based on distribution (#6205)

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## Summary

Add query param to indicate whether support ticket is from cloud or OSS.

┆Issue is synchronized with this [Notion
page](https://www.notion.so/PR-6205-make-support-URL-dynamic-based-on-distribution-2946d73d365081868093c52981021189)
by [Unito](https://www.unito.io)

---------

Co-authored-by: DrJKL <DrJKL@users.noreply.github.com>
Co-authored-by: GitHub Action <action@github.com>
This commit is contained in:
Christian Byrne
2025-10-23 13:20:48 -07:00
committed by GitHub
parent 56a6ad5660
commit aeabc24bf2
3 changed files with 26 additions and 2 deletions
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17
src/platform/support/config.ts Normal file
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@@ -0,0 +1,17 @@
import { isCloud } from '@/platform/distribution/types'
/**
* Zendesk ticket form field ID for the distribution tag.
* This field is used to categorize support requests by their source (cloud vs OSS).
*/
const DISTRIBUTION_FIELD_ID = 'tf_42243568391700'
/**
* Support URLs for the ComfyUI platform.
* The URL varies based on whether the application is running in Cloud or OSS distribution.
*
* - Cloud: Includes 'ccloud' tag for identifying cloud-based support requests
* - OSS: Includes 'oss' tag for identifying open-source support requests
*/
const TAG = isCloud ? 'ccloud' : 'oss'
export const SUPPORT_URL = `https://support.comfy.org/hc/en-us/requests/new?${DISTRIBUTION_FIELD_ID}=${TAG}`