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[GH-ISSUE #1032] The extension doesn't work properly after installation and restarting. #271

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opened 2026-10-31 22:10:57 +00:00 by bsakaguchi · 4 comments

bsakaguchi commented

2026-10-31 22:10:57 +00:00

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Originally created by @Ryden-kai on GitHub (Mar 7, 2025).
Original GitHub issue: https://github.com/Comfy-Org/desktop/issues/1032

After installing the extension and restarting, it keeps getting stuck on this interface. I have to close the window and reopen it to use it normally. Has anyone else experienced this problem?

┆Issue is synchronized with this Notion page by Unito

Originally created by @Ryden-kai on GitHub (Mar 7, 2025). Original GitHub issue: https://github.com/Comfy-Org/desktop/issues/1032 ![Image](https://github.com/user-attachments/assets/f1e6e2c2-fa43-4255-9da4-cc35e390608d) After installing the extension and restarting, it keeps getting stuck on this interface. I have to close the window and reopen it to use it normally. Has anyone else experienced this problem? ┆Issue is synchronized with this [Notion page](https://www.notion.so/Issue-1032-The-extension-doesn-t-work-properly-after-installation-and-restarting-1af6d73d3650811a825ce1468cc194ae) by [Unito](https://www.unito.io)

bsakaguchi

2026-10-31 22:10:57 +00:00

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bsakaguchi commented

2026-10-31 22:10:59 +00:00

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@dosubot[bot] commented on GitHub (Mar 7, 2025):

Hey @Ryden-kai! I'm here to help you with any bugs, questions, or contributions. Let's figure out the issue with the extension together!

I found a similar closed issue titled "[Bug]: ComfyUI 0.4.12 is freezed after installing a custom node and pressing the restart button](https://github.com/Comfy-Org/desktop/issues/688)" which was resolved by a pull request that removed the 'beforeunload' handler, as it was unusable in Electron ^[1].

To troubleshoot the issue you're experiencing, you can try the following steps:

Click Show Terminal to view error output.
Click Open Logs to view installation logs.
Visit the official forum to search for error reports.
Click Reinstall to try reinstalling the application.

If the application fails to start, check for any unhandled exceptions during server start or app startup in the logs. You can also use the START_TROUBLESHOOTING IPC channel to access a troubleshooting page, which requires the installation to be complete. If the troubleshooting page cannot be loaded, a critical error message will be shown, and the app will close, suggesting a reinstallation if the issue persists ^[2]^[3].

To continue talking to Dosu, mention @dosu.

^{Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other}

@dosubot[bot] commented on GitHub (Mar 7, 2025):  Hey @Ryden-kai! I'm here to help you with any bugs, questions, or contributions. Let's figure out the issue with the extension together!  I found a similar closed issue titled "[Bug]: ComfyUI 0.4.12 is freezed after installing a custom node and pressing the restart button](https://github.com/Comfy-Org/desktop/issues/688)" which was resolved by a pull request that removed the 'beforeunload' handler, as it was unusable in Electron [[1]](https://github.com/Comfy-Org/desktop/issues/688). To troubleshoot the issue you're experiencing, you can try the following steps: 1. Click `Show Terminal` to view error output. 2. Click `Open Logs` to view installation logs. 3. Visit the official forum to search for error reports. 4. Click `Reinstall` to try reinstalling the application. If the application fails to start, check for any unhandled exceptions during server start or app startup in the logs. You can also use the `START_TROUBLESHOOTING` IPC channel to access a troubleshooting page, which requires the installation to be complete. If the troubleshooting page cannot be loaded, a critical error message will be shown, and the app will close, suggesting a reinstallation if the issue persists [[2]](https://docs.comfy.org/installation/desktop/macos)[[3]](https://github.com/Comfy-Org/desktop/blob/main/src/desktopApp.ts).  *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/fd7241f8-72f9-4af7-a092-349afae34d43?feedback_type=other)

bsakaguchi commented

2026-10-31 22:10:59 +00:00

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@webfiltered commented on GitHub (Mar 7, 2025):

The extension?

@webfiltered commented on GitHub (Mar 7, 2025): The extension?

bsakaguchi commented

2026-10-31 22:10:59 +00:00

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@Ryden-kai commented on GitHub (Mar 7, 2025):

The extension?

Yes, you can reproduce it. This problem often occurs

@Ryden-kai commented on GitHub (Mar 7, 2025): > The extension? Yes, you can reproduce it. This problem often occurs

bsakaguchi commented

2026-10-31 22:10:59 +00:00

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@webfiltered commented on GitHub (Mar 7, 2025):

Please use the bug report template to open an issue.

@webfiltered commented on GitHub (Mar 7, 2025): Please use [the bug report template](https://github.com/Comfy-Org/desktop/issues/new?template=bug-report.yaml) to open an issue.

bsakaguchi referenced this issue

2026-10-31 22:16:31 +00:00

[PR #271] [MERGED] Fixed: Install pytorch separately in fallback installation. #744

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