[GH-ISSUE #87] DeepSeek servers are down (both API and web search+thinking on website) #75

Closed
opened 2026-10-26 21:13:04 +00:00 by bsakaguchi · 15 comments
Owner

Originally created by @younes-io on GitHub (Jan 27, 2025).
Original GitHub issue: https://github.com/deepseek-ai/DeepSeek-R1/issues/87

I found no official communication from DeepSeek about these recurrent issues since yesterday, which are very disruptive.
I understand the outages because the whole world is testing/trying/using DeepSeek, but, I would expect at least some communication (on X for instance, or anywhere...)
The status provided here only states whether the issue has been resolved or not..
I would expect a more "engaging" communication style for this kind of situation..

Originally created by @younes-io on GitHub (Jan 27, 2025). Original GitHub issue: https://github.com/deepseek-ai/DeepSeek-R1/issues/87 I found no official communication from DeepSeek about these recurrent issues since yesterday, which are very disruptive. I understand the outages because the whole world is testing/trying/using DeepSeek, but, I would expect at least some communication (on X for instance, or anywhere...) The status provided [here](https://status.deepseek.com/) only states whether the issue has been resolved or not.. I would expect a more "engaging" communication style for this kind of situation..
Author
Owner

@hythl0day commented on GitHub (Jan 27, 2025):

Same here. Sadly it seems that they do not have any kind of community management at the moment.

<!-- gh-comment-id:2615608864 --> @hythl0day commented on GitHub (Jan 27, 2025): Same here. Sadly it seems that they do not have any kind of community management at the moment.
Author
Owner

@liuyujielol commented on GitHub (Jan 27, 2025):

https://status.deepseek.com/

<!-- gh-comment-id:2615688845 --> @liuyujielol commented on GitHub (Jan 27, 2025): https://status.deepseek.com/
Author
Owner

@bobqianic commented on GitHub (Jan 27, 2025):

Providing a spot API would be nice. Changing the price according to market demand should not be very hard to implement for a company backed by a hedge fund.

<!-- gh-comment-id:2615972539 --> @bobqianic commented on GitHub (Jan 27, 2025): Providing a spot API would be nice. Changing the price according to market demand should not be very hard to implement for a company backed by a hedge fund.
Author
Owner

@TomaKatzarov commented on GitHub (Jan 27, 2025):

The fact that someone can afford higher API prices and selfishly propose a raise , so he can use it at his leisure is highly insensitive. I am enabled by the Deep Seek API pricing , for the first time, to start building something that can truly help me.

<!-- gh-comment-id:2616650760 --> @TomaKatzarov commented on GitHub (Jan 27, 2025): The fact that someone can afford higher API prices and selfishly propose a raise , so he can use it at his leisure is highly insensitive. I am enabled by the Deep Seek API pricing , for the first time, to start building something that can truly help me.
Author
Owner

@kiranrs commented on GitHub (Jan 28, 2025):

I am having this issue most of the time. :(

<!-- gh-comment-id:2619711253 --> @kiranrs commented on GitHub (Jan 28, 2025): I am having this issue most of the time. :(
Author
Owner

@MichalZak17 commented on GitHub (Jan 28, 2025):

It seems they have disabled access to the API Platform entirely for some people. As an alternative, you could try using DeepInfra or OpenRouter via LibreChat. Additionally, since DeepSeek is open source, there are likely other hosting options available that you can explore.

<!-- gh-comment-id:2619940056 --> @MichalZak17 commented on GitHub (Jan 28, 2025): It seems they have disabled access to the [API Platform](https://platform.deepseek.com/) entirely for some people. As an alternative, you could try using [DeepInfra](https://deepinfra.com/) or [OpenRouter](https://openrouter.ai/) via [LibreChat](https://www.librechat.ai/). Additionally, since DeepSeek is open source, there are likely other hosting options available that you can explore.
Author
Owner

@younes-io commented on GitHub (Jan 28, 2025):

https://aider.chat/2025/01/28/deepseek-down.html

<!-- gh-comment-id:2620005542 --> @younes-io commented on GitHub (Jan 28, 2025): https://aider.chat/2025/01/28/deepseek-down.html
Author
Owner

@alicercedigital commented on GitHub (Jan 30, 2025):

Any updates on this issue? Is there a due date for when it will be fixed? We need to add funds to our account, but the platform website (https://platform.deepseek.com/) has been showing "Our website is currently under maintenance." for the past three days. We still can't access it.

<!-- gh-comment-id:2625095404 --> @alicercedigital commented on GitHub (Jan 30, 2025): Any updates on this issue? Is there a due date for when it will be fixed? We need to add funds to our account, but the platform website (https://platform.deepseek.com/) has been showing "Our website is currently under maintenance." for the past three days. We still can't access it.
Author
Owner

@ltato1 commented on GitHub (Jan 30, 2025):

An alternative method to use Deepseek is using Groq Cloud. Elon Musk's company

<!-- gh-comment-id:2625166382 --> @ltato1 commented on GitHub (Jan 30, 2025): An alternative method to use Deepseek is using Groq Cloud. Elon Musk's company
Author
Owner

@younes-io commented on GitHub (Jan 30, 2025):

An alternative method to use Deepseek is using Groq Cloud. Elon Musk's company

they only have the distilled version, not the full +600B model

<!-- gh-comment-id:2625251763 --> @younes-io commented on GitHub (Jan 30, 2025): > An alternative method to use Deepseek is using Groq Cloud. Elon Musk's company they only have the distilled version, not the full +600B model
Author
Owner

@RAPHCVR commented on GitHub (Jan 30, 2025):

@ltato1 Groq is not the company owned by Elon Musk; his company is Grok.

<!-- gh-comment-id:2625739583 --> @RAPHCVR commented on GitHub (Jan 30, 2025): @ltato1 Groq is not the company owned by Elon Musk; his company is Grok.
Author
Owner

@NOYB-101 commented on GitHub (Feb 4, 2025):

I am very disappointed!! The issue is still not fixed!

<!-- gh-comment-id:2634370037 --> @NOYB-101 commented on GitHub (Feb 4, 2025): I am very disappointed!! **The issue is still not fixed!**
Author
Owner

@Futureganteng commented on GitHub (Feb 5, 2025):

same, even the web always say server busy, i cannot communicate with deepseek it self.

<!-- gh-comment-id:2635590805 --> @Futureganteng commented on GitHub (Feb 5, 2025): same, even the web always say server busy, i cannot communicate with deepseek it self.
Author
Owner

@hythl0day commented on GitHub (Feb 5, 2025):

It is Chinese new year holiday (from Jan 28th - Feb 4). And there are relentlessly malicious attack due to the surprisingly popular of this model these days. Many things added together caused the service is not recovered until this day. It is recommended to use alternative API provided by other cloud service like AWS/Axure etc.

<!-- gh-comment-id:2635638588 --> @hythl0day commented on GitHub (Feb 5, 2025): It is Chinese new year holiday (from Jan 28th - Feb 4). And there are relentlessly malicious attack due to the surprisingly popular of this model these days. Many things added together caused the service is not recovered until this day. It is recommended to use alternative API provided by other cloud service like AWS/Axure etc.
Author
Owner

@mowentian commented on GitHub (Feb 6, 2025):

https://status.deepseek.com/

<!-- gh-comment-id:2638999051 --> @mowentian commented on GitHub (Feb 6, 2025): https://status.deepseek.com/
Sign in to join this conversation.
No milestone
No project
No assignees
1 participant
Notifications
Due date
The due date is invalid or out of range. Please use the format "yyyy-mm-dd".

No due date set.

Dependencies

No dependencies set.

Reference
deepseek-ai/DeepSeek-R1#75
No description provided.