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Add legal pages required for Google Workspace Marketplace listing verification. Pages cover the whole Crawl4AI Cloud business (OSS library, hosted API, dashboard, integrations, Workspace add-ons), not specific to any single product. - privacy.md: data collection, usage, retention, Workspace Limited Use - terms.md: account, billing, acceptable use, IP, governing law (SG) - support.md: email, docs, GitHub, Discord, security disclosure
64 lines
2.0 KiB
Markdown
64 lines
2.0 KiB
Markdown
# Support
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We're here to help. Pick the channel that fits.
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---
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## Email
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For account, billing, integration, or sensitive questions:
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[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)
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We aim to reply within one business day.
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## Documentation
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The fastest answer is usually in the docs.
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- [Quick Start](/core/quickstart/) — install, first crawl, first extract in 5 minutes
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- [API Reference](/api/async-webcrawler/) — every parameter, every endpoint
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- [Examples](/core/examples/) — copy-paste recipes for common patterns
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- [Self-Hosting Guide](/core/self-hosting/) — run Crawl4AI on your own infrastructure
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## GitHub
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For bugs, feature requests, and library issues:
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[**github.com/unclecode/crawl4ai/issues**](https://github.com/unclecode/crawl4ai/issues)
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Please search existing issues first, and include a minimal reproducible example when filing a bug.
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## Community
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- **Discord** — chat with other users and the team: [discord.gg/crawl4ai](https://discord.gg/crawl4ai)
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- **Twitter / X** — release news and tips: [@unclecode](https://twitter.com/unclecode)
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## Status
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Live status of the hosted service:
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- Dashboard: [crawl4ai.com/dashboard](https://crawl4ai.com/dashboard)
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- Incidents and maintenance windows are posted in the in-app notification bell
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## Security
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Found a vulnerability? Please report it privately so we can fix it before disclosure:
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[**unclecode@crawl4ai.com**](mailto:unclecode@crawl4ai.com)
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Include reproduction steps and the affected component. We will acknowledge within 48 hours and keep you informed through resolution.
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## Workspace add-on testers
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If you are a draft tester for one of our Google Workspace add-ons (e.g. Crawl4AI for Sheets) and want to opt out:
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Email [unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com) with the subject "Opt out of draft tester programme" and we will remove your address.
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## Contact
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**Crawl4AI**
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38 Beach Road, #26-12, South Beach Tower
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Singapore 189767
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[unclecode@crawl4ai.com](mailto:unclecode@crawl4ai.com)
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